ezjili Privacy Policy

ezjili is an online gaming platform accessible at https://ezjili.vip, serving players primarily based in the Philippines. For the purposes of this Privacy Policy, ezjili acts as the data controller responsible for the personal information collected through the platform.

This Privacy Policy applies to all personal data collected from individuals who visit, register on, or otherwise interact with the ezjili platform, including through the website, mobile interface, live chat, and any other communication channels operated by ezjili.

By using the ezjili platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this policy, please discontinue use of the platform.

ezjili collects the following categories of personal data from players and platform visitors:

ezjili does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by applicable law or regulation (for example, health-related information in the context of responsible gaming self-exclusion requests).

ezjili collects personal data through the following means:

• Direct Submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated Collection: Technical data collected automatically when you access the platform, including IP address, device identifiers, browser information, and session activity logs. This data is collected via server logs, cookies, and similar tracking technologies.
• Payment Processors: Transaction confirmation data received from payment service providers such as GCash, PayMaya, BPI, BDO, and Metrobank when you conduct financial transactions on the platform.
• Identity Verification Services: Data received from third-party KYC and identity verification providers when we verify your identity documents as part of the account verification process.
• Fraud Prevention Services: Risk signals and fraud indicators received from third-party fraud detection partners to protect the integrity of the platform and your account.

ezjili uses your personal data for the following specific purposes:

• Account Management: To create, maintain, and administer your ezjili player account, including processing your registration, verifying your identity, and managing your account settings.
• Service Delivery: To provide you with access to games, process deposits and withdrawals, credit bonuses, and deliver the core gaming services of the ezjili platform.
• Regulatory Compliance: To fulfill our obligations under applicable Philippine law, PAGCOR regulations, and anti-money laundering (AML) requirements, including conducting KYC verification and filing mandatory reports with relevant authorities.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, cheating, and other prohibited conduct on the platform.
• Responsible Gaming: To monitor gaming patterns for signs of problem gambling, enforce self-exclusion requests, and apply deposit and session limits set by players.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our support channels.
• Platform Improvement: To analyze usage patterns, identify technical issues, and improve the functionality, performance, and user experience of the ezjili platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications. You may opt out at any time.

Under the Philippine Data Privacy Act of 2012, ezjili processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to when registering your account — including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AML obligations, and tax reporting requirements.
• Legitimate Interests: Processing carried out for ezjili's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and optional data collection. You may withdraw consent at any time without affecting the lawfulness of prior processing.

ezjili does not sell your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors receive the financial data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Providers: Third-party KYC service providers receive identity documents and personal details necessary to verify your identity as required by PAGCOR regulations and AML obligations.
• Game Software Providers: Game developers and content providers whose games are hosted on the ezjili platform may receive anonymized or pseudonymized gaming data necessary to deliver their games and resolve technical disputes.
• Fraud Prevention and Security Partners: Specialized fraud detection services receive technical data (such as IP addresses and device fingerprints) to identify and prevent fraudulent activity.
• Regulatory and Law Enforcement Authorities: ezjili will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine authorities when required by law, court order, or regulatory directive.
• Professional Advisors: Legal counsel, auditors, and other professional advisors may access personal data on a confidential basis where necessary to provide their services to ezjili.

ezjili uses cookies and similar tracking technologies to operate the platform, enhance your experience, and gather analytical data. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the platform to function. These include session cookies that keep you logged in, security tokens, and cookies that remember your language and display preferences. These cannot be disabled without affecting platform functionality.
• Functional Cookies: Remember your preferences and settings to personalize your experience, such as your preferred game categories and responsible gaming limit settings.
• Analytical Cookies: Collect anonymized data about how players use the platform — which pages are visited most, where errors occur, and how navigation flows are used. This data helps ezjili improve the platform.
• Security Cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the ezjili platform. Most modern browsers allow you to view, manage, and delete cookies through their privacy or settings menus.

ezjili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the ezjili platform is encrypted using industry-standard SSL/TLS protocols.
• Data Encryption at Rest: Sensitive personal data stored in ezjili's systems is encrypted at rest using strong encryption standards.
• Access Controls: Access to personal data within ezjili's systems is restricted to authorized personnel on a strict need-to-know basis. All staff with data access undergo regular privacy and security training.
• Two-Factor Authentication: Player accounts support two-factor authentication via SMS OTP to prevent unauthorized access.
• Regular Security Audits: ezjili conducts regular security assessments and penetration testing to identify and remediate vulnerabilities in the platform.
• Incident Response: ezjili maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights, we will notify affected players and the National Privacy Commission within the timeframes required by Philippine law.

While ezjili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying ezjili immediately if you suspect unauthorized access to your account.

ezjili retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with ezjili's data disposal procedures. Anonymized data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ezjili:

To exercise any of these rights, please contact ezjili's Data Protection Officer via the contact details in Section 14. We will respond to all verified requests within thirty (30) days in accordance with the Data Privacy Act.

The ezjili platform is strictly intended for adults aged 21 years and above. ezjili does not knowingly collect personal data from individuals under the age of 21. The minimum age requirement of 21 years is enforced through our account registration and KYC verification processes.

If ezjili becomes aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any funds held in such an account will be handled in accordance with applicable PAGCOR regulations.

Some of ezjili's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, ezjili ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and its implementing rules.

Such safeguards may include:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law
• Transfers to countries recognized as providing an adequate level of data protection
• Binding corporate rules where transfers occur within a group of companies

By using the ezjili platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.

ezjili may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via the email address associated with their account and display a prominent notice on the platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how ezjili protects your personal data. Your continued use of the platform following the effective date of any update constitutes your acknowledgment of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by ezjili, please contact our Data Protection Officer through the following channel:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through its official government channels.